Data Protection & Privacy

Effective Date: September 13, 2025

At Snout Swap, we respect your privacy and are committed to protecting your personal information. This page explains what data we collect, how it is used, and your rights.

1. Information We Collect

  • Account Information: Name, email, phone number, profile picture.
  • Verification Documents: PAN, government-issued ID for Verified Profiles.
  • Transaction Data: Listings, purchases, rentals, payment history.
  • App Usage Data: Device info, IP address, browsing behavior within the app.

2. How We Use Your Data

  • To facilitate transactions (rentals and second-hand purchases).
  • To verify identities and maintain a safe community.
  • To improve app functionality and user experience.
  • To communicate important updates, notifications, and support messages.
  • To comply with legal obligations, such as taxation or law enforcement requests.

3. Data Security

  • Personal data and verification documents are encrypted and stored securely.
  • Only authorized Snout Swap personnel and trusted partners (like Cashfree for payments) have access to necessary data.
  • We follow industry-standard security protocols to prevent unauthorized access, disclosure, or misuse.

4. User Rights

  • Access & Correction: You can request access to or correction of your personal data.
  • Deletion: You can request account deletion at any time; data will be permanently deleted after the 30-day deactivation period.
  • Consent: Your use of the app indicates consent to data collection as described; you may withdraw consent by deleting your account.

5. Data Sharing & Third Parties

We do not sell or rent your personal information. Data may be shared with:

  • Payment partners (e.g., Cashfree) for secure transactions.
  • Delivery/logistics partners for second-hand product delivery.
  • Law enforcement or government authorities when legally required.

6. Cookies & Analytics

Snout Swap may use cookies or similar technologies to improve app performance and gather anonymized usage statistics.

7. Updates to This Policy

We may update this Data Protection Policy occasionally to reflect legal requirements or new services. Continued use of the platform constitutes acceptance of the updated policy.

8. Contact Us

For any questions or concerns regarding your data, contact: